Terms and Conditions
DermClick LLC
Last Updated: December 19, 2025
Preamble
Overview of These Terms
These Terms and Conditions (“Terms”) govern your access to and use of the websites, mobile interfaces, and other online properties operated by Dermclick LLC (“Dermclick”), including dermclick.com and any successor domains (the “Website”), and all related products, services, content, and transactions made available through the Website.
The Website connects users to a telehealth technology platform operated by Dermifi Solutions, LLC (“Dermifi”) that facilitates access to telehealth services provided by independent, third-party licensed healthcare professionals (the “Platform”).
Dermclick and Dermifi are separate legal entities that perform distinct roles. Dermclick provides non-clinical content, marketing, customer support, and other informational and administrative services through the Website; Dermifi operates the Platform and provides platform-related services; and independent licensed healthcare professionals provide healthcare services through the Platform.
For purposes of these Terms, the content and non-clinical services provided by Dermclick through the Website, the Platform, and platform-related services operated by Dermifi, the healthcare services provided by independent licensed healthcare professionals, and any products you are able to purchase through the Website and Platform are referred to collectively as the “Services.”
Unless otherwise expressly stated, references to “we,” “us,” or “our” in these Terms refer collectively to Dermclick and Dermifi, and, solely with respect to the provision of the Services, the independent healthcare providers and pharmacies involved in providing such Services.
By accessing or using the Website or any of the Services, you agree to be bound by these Terms.
Please read these Terms carefully before accessing and/or using the Website and/or Services.
IMPORTANT NOTICE REGARDING ARBITRATION AND CLASS ACTION WAIVER
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO ARBITRATE ALL DISPUTES YOU HAVE WITH US ON AN INDIVIDUAL BASIS. PLEASE SEE SECTION 13 FOR MORE INFORMATION ABOUT THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU, DERMCLICK, DERMIFI, THE PROFESSIONAL ENTITIES, AND THE PHARMACIES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
1. General
Acceptance of Terms
By accessing or using the Website or any of the Services, or by clicking any button or checkbox indicating your acceptance of these Terms where such option is presented, you agree to be bound by these Terms as a legally binding agreement. If you do not agree to these Terms, you may not access or use the Website or any Services.
Amendment of Terms
We may amend these Terms from time to time. Unless we expressly provide a delayed effective date, any amendments will become effective immediately upon posting the updated Terms on the Website. Your continued access to or use of the Website or any Services after the posting of amended Terms constitutes your acceptance of the Terms as modified.
We may also modify, suspend, or discontinue any portion of the Services at any time. To the maximum extent permitted by applicable law, we are not liable for any modification, suspension, or discontinuation of the Services.
Additional Terms
Certain Services may be subject to additional terms, conditions, guidelines, or rules (“Additional Terms”) that are posted on the Website or otherwise made available to you. Any such Additional Terms are hereby incorporated by reference into these Terms. In the event of a conflict between these Terms and any applicable Additional Terms, the Additional Terms will control solely with respect to the applicable Service.
Privacy
Your access to and use of the Website and Services are subject to our Privacy Policy, which describes how we collect, use, and disclose information about you. Please review our Privacy Policy, available at PRIVACY POLICY.
Availability
The Services are offered only to individuals located within the United States and are available in all fifty (50) states and the District of Columbia. Dermclick and Dermifi operate from the United States, and the Services are not intended for use outside the United States.
Eligibility
You must be at least eighteen (18) years of age to access or use the Website or any Services. By accessing, using, or submitting information through the Website or Services, you represent and warrant that you are at least eighteen (18) years old.
2. Your Relationship With Us
a. Role of Dermclick, Professional Entities, and Pharmacies
Dermclick on its own behalf and on behalf of one or more professional corporations that are incorporated, formed, or authorized in one or more states and for which Dermclick provides non-clinical content, marketing, customer support, and other informational and administrative services, including without limitation Quick Western Medical, P.C. (collectively, the “Professional Entities”), makes certain information available regarding treatment programs and facilitates your access to telemedicine and expert medical services provided by the Professional Entities.
The Services may also facilitate your access to prescription fulfillment and medication dispensing services offered by one or more independently owned and operated, duly licensed pharmacies (collectively, the “Pharmacies”).
Dermclick does not provide medical advice, diagnosis, or treatment and does not dispense medications. All healthcare services are provided exclusively by the Professional Entities and their licensed healthcare professionals, and all prescription fulfillment and dispensing services are provided exclusively by the Pharmacies in accordance with applicable law.
Dermclick is not a medical group, pharmacy, or healthcare provider and is not a “covered entity” as that term is defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Dermclick’s role is limited to providing non-clinical information and administrative services and facilitating access to the Services offered by the Professional Entities and the Pharmacies.
Dermclick is independent from the Professional Entities, the Pharmacies, and the licensed healthcare professionals who may provide services through them, and Dermclick is not responsible for the acts or omissions of such parties or for the content of their communications with you.
Our Privacy Policy, available at PRIVACY POLICY describes how we may collect, use, disclose, and maintain information you provide to us or, where applicable, to the Professional Entities and Pharmacies.
b. No Medical Advice Disclaimer
DERMCLICK DOES NOT OFFER MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALL INFORMATION MADE AVAILABLE THROUGH THE WEBSITE OR IN CONNECTION WITH COMMUNICATIONS SUPPORTED BY DERMCLICK AND/OR DERMIFI IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO CREATE A PHYSICIAN-PATIENT OR PROVIDER-PATIENT RELATIONSHIP.
Notice Regarding Financial Responsibility for Services
Neither Dermclick, Dermifi, the Professional Entities, nor the Pharmacies participate as a provider in any federal, state, or private payor healthcare program, including Medicare or Medicaid, with respect to services or products made available through the Services.
Accordingly, neither you nor Dermclick, Dermifi, the Professional Entities, or the Pharmacies may seek or receive reimbursement from any federal, state, or private payor healthcare program for any services or products provided through the Services.
By using the Services, you acknowledge and agree that you are voluntarily choosing to obtain products and services on a cash-pay basis and are solely financially responsible for all services and products provided to you.
Consent to Telehealth Services
Telehealth allows healthcare providers to assess and treat patients remotely using technology. To use the Services, you must consent to treatment via telehealth. Please see the Telehealth Consent , which is incorporated into these Terms by reference.
Use of the Services
Our Content
The Website and non-clinical components of the Services are owned and operated by Dermclick and its licensors. All content made available through the Website (collectively, “Content”) is protected by intellectual property laws.
Subject to your compliance with these Terms, Dermclick grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for your personal, non-commercial use.
Electronic Communications
By accessing or using the Website or Services, you consent to receive electronic communications from Dermclick. Such communications satisfy any legal requirement that communications be in writing.
5. Prescription Products and Subscriptions
Prescription Products
Certain products require a valid prescription issued by a licensed healthcare provider following a consultation through the Platform.
Subscriptions
Certain products are offered on a subscription basis. You may cancel a subscription up to forty-eight (48) hours before the applicable processing date by emailing info@XXXXX, logging into the Platform, or completing the designated cancellation form.
6. Accuracy and Security Obligations
Security
You are responsible for safeguarding your access credentials and for all activity conducted through your account.
Accuracy of Personal Information
You represent that all information you provide is current, accurate, complete, and truthful.
7. Prohibited Conduct
You agree not to engage in conduct that includes, but is not limited to:
• Harassment, fraud, or impersonation
• Unauthorized reproduction or distribution of content
• Uploading harmful or illegal material
• Attempting to gain unauthorized access to the Website
• Using automated systems without permission
• Engaging in unlawful activities
Dermclick reserves the right to refuse service or cancel orders in its sole discretion.
8. Third-Party Sites
The Website may include links to third-party websites (“Linked Sites”) for convenience only. Dermclick does not control or endorse Linked Sites and is not responsible for their content or practices.
Data Retention
Dermclick retains personal information only as long as reasonably necessary for business, legal, and compliance purposes. For additional details, please review our Privacy Policy.
Indemnification
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS DERMCLICK, DERMIFI, AND RELATED PARTIES FROM CLAIMS ARISING OUT OF YOUR USE OF THE SERVICES, VIOLATION OF THESE TERMS, OR INFRINGEMENT OF RIGHTS.
Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS,” “WHERE IS,” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DERMCLICK AND RELATED PARTIES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
Arbitration Agreement With Class Action Waiver
All disputes shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
Opt-Out Right
You may opt out of arbitration within thirty (30) days by sending written notice to:
Dermclick LLC
Attn: Legal Department
5965 Village Way 105-235
San Diego CA 92130
Digital Millennium Copyright Notice
Notices of claimed infringement should be sent to:
Dermclick LLC
Attn: DMCA/Copyright Agent
5965 Village Way 105-235
San Diego CA 92130
Email: [email protected]
Miscellaneous
Waiver and Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
Choice of Law
These Terms are governed by the laws of the State of Delaware.
Assignment
Dermclick may assign its rights under these Terms without restriction.
Entire Agreement
These Terms constitute the entire agreement between you and Dermclick regarding the Services.
Contacting Us
If you have questions or concerns, please contact us at [email protected]